Frequently Asked Questions (FAQ's)
Find quick answers to your most common questions about our products and delivery service.
What products do you offer?
We specialize in freshly baked cookies and sweet treats, made in small batches with high-quality ingredients. Seasonal and limited-edition flavors may also be available at any given time.
Do you ship nationwide?
Yes! We ship across the U.S. using reliable carriers to ensure your cookies arrive fresh. Shipping rates and delivery times are calculated at checkout.
What ingredients do you use?
We use only premium ingredients to create rich, flavorful and quality baked in every batch.
How are the cookies packaged?
All cookies are carefully sealed for freshness and packed securely to withstand shipping. We do our best to make sure your treats arrive in perfect condition.
How can I place an order for cookie delivery?
Simply visit our shop, choose your favorite cookies, and enter your delivery details for doorstep service.
Are your products suitable for gifting?
Absolutely! Our products can make a perfect gift for any occasion or personal treat. Contact us for a custom order or choose the gift option when ordering. Shop now.
How long do the cookies stay fresh?
Our cookies remain fresh and delicious for up to five days when stored properly in an airtight container.
When will my order arrive?
Most orders are processed within 1–3 business days. Delivery times vary depending on your location and the shipping method chosen at checkout. You’ll receive tracking information once your order ships. Refer to our Shipping Policy for more information.
Can I return or exchange my order?
Due to the perishable nature of our products, all sales are final. We do not accept returns or exchanges. Please see our Refunds & Returns Policy for more information.
Do you offer custom or bulk orders?
Yes! We’d love to bake for your event, party, or corporate gift. Please contact us for large or custom orders.